“My team was fairly new to the world of eLearning and instructional design when we hired eLearnology to produce a series of online tutorials for new community coaches (Get Coaching!) Working with their Principle Instructional Designer, Fern McCracken on this project has allowed us to take this great big idea and simplify it down into a creative, user-friendly, and quality product. And I emphasize the word “we” because during the entire process, she truly felt like a team member, as opposed to a contractor whom we hired to just get the job done. She was there every step of the way, from storyboard to pilot to final product launch. She did not hesitate to challenge some of our ideas, emphasizing what was best from both an instructional design point-of-view and for the end-user, but she would always come back to us with some creative solutions. She was completely committed to us and the product, and extremely patient when we requested more changes. We have definitely learned a lot from her expertise, and now we have a fantastic online product that is being raved about by many of our sport partners.”